10 Benefits of using Google Workspace in your practice - Part 1

We know you are already familiar with Gmail, but few people know about the benefits of Google Workspace, and the hundreds of marketplace partners it comes with, for your practice. Previously known as G-Suite, Google Workspace is the Google environment that includes Gmail, Drive, Meets, Forms, and more for all-sized businesses such as your practice. With more than 2.6 billion monthly active users, this software will help your practice reach its true potential and increase your productivity.

Without further ado, here are the 8 reasons why you should use Google Workspace:

Yes, you read that right! You can make Google’s environment HIPAA Compliant. When signing up for Google Workspace, you're required to sign a service agreement; such agreement includes a HIPAA Business Associate Addendum (BAA). This guarantees your patients' health information safety and confidentiality by meeting the security requirements established by law. It also has international certifications such as ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 HITRUST CSF.

2. Manage your schedule with Google Calendar
Appointment management is the backbone of income generation for any healthcare professional. Fortunately, one of the greatest advantages of using Google Workspace is having access to Google Calendar. Available from your phone, tablet, or computer, you can easily schedule patients, differentiating telemedicine versus in-person appointments. Keep in mind that there are tools that easily integrate into your Google Calendar to facilitate appointment management, follow-ups and your specific needs. A great example of this is Holly; the AI Assistant that automates scheduling and communication 24/7 and 10x faster than a human assistant, without an additional app for patients.

We know telehealth is here to stay, that’s why it’s a ‘must’ to have in place an efficient video call system for your online appointments. Google Workspace provides Meets, the tool that allows you to host your appointments without time-limit, record your screen, and hold meetings with up to 250 participants. The best thing is that it automatically generates the appointment link from your Google Calendar events. By managing your schedule, Holly will confirm your appointments (even reschedule or cancel if needed) and provide patients with the link for their virtual appointment. 

You're probably familiar with Gmail’s services; however, domain personalization for your email account is one of Google Workspace's best kept secret. This means that instead of using your name@gmail.com address, you can use your practice's name such as jane.doe@xclinic.com. On top of that, as your practice grows, you can add or delete users in your domain. That way, partners, nurse practitioners, or administrative staff can all work under the same email domain. Keep in mind that Google Workspace servers are ultra-reliable, ensuring 99.9% uptime on your practice email. 

In the digital age, it's imperative to have a website for patient attraction. Google Workspace provides access to Sites, a tool to easily create your page without the need for coding experience. You can quickly build your website thanks to Google’s templates with all your practice’s relevant information. Additionally, Sites lets you update your page anytime, helping you keep it fresh, personalize it to your preference, and share it with patients, colleagues, and more. By registering your practice in Sites, you’ll be able to get profile reviews and Google Maps registration, both of which boost your online presence and reputation. 

The list of benefits that come with using Google Workspace continues here. Don’t miss how you can even turn the Suite into your own Electronic Health Record! 

Remember, Google integrates with thousands of platforms and apps for your practice, like Holly the AI Assistant. You can find them on the Chrome Store or Google Workspace Marketplace. 

Learn more about how Holly manages your appointments and turns your Google Calendar into your automated clinical agenda here.